Imagining the Dunkin’ Donuts Identity Outside of New England
Today I conclude my January 2013 blogging and this series of four posts, each covering sections from my paper, “Dunkin’ Donuts: A Site and Source of Bostonian Identity.” Here you can find posts one, two, and three. In the global marketplace, Dunkin’ Donuts provides a unique case study of coffee consumption as an expression of identity, particularly in opposition to Starbucks, which has so powerfully shaped coffee culture worldwide. While the Dunkin’ Donuts coffee identity is uniquely salient in Boston and New England, the role and meaning of Dunkin’ Donuts also carries weight in other U.S. cities and in the international market, providing areas for further research. For example, a study that identified devout Dunkin’ Donuts and Starbucks drinkers as “tribes” was conducted in cities outside of New England, in Phoenix, Chicago, and Charlotte. While the specific reasons for brand loyalty may vary in each city, Dunkin’ Donuts marketing strategies target some of the same cultural components that they do in New England. For example, the Dunkin’ Donuts brand is repeatedly linked to sports mania wherever possible, …